We use Colissimo the French Postal service, which is reliable and fast to deliver our accessories to you. A flat fee is applied for the shipping depending on your region.

5 euro shipping fee applied for French (incl. French Territories) purchase.

10 euro shipping fee applied for European purchases.

15 euro shipping fee applied for overseas purchase.

Product prices displayed are exclusive of all taxes and duties. The recipient is liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

Please note that due to local custom handling goods might be delayed if you are ordering outside of Europe.

Delivery times vary on your region:
France / 2-3 working days
Europe / 3-8 working days
World / 7-14 working days

We hope of course that you will love your new accessory but should you for some reason not be entirely satisfied with the product you may of course return in within 3 working weeks.

Please contact us on info@barbaraagnes.com with the issue concerning the product in question and photos if applicable.

To be eligible for a return, your item must be unused/unworn and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

You will be reimbursed fully within 10 working days once the item arrives back unworn and unused. Once we receive the item we will contact you. The return shipping charges lay with you.